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Dover Flooring Blog

August 8th, 2015

Minor Hardwood Flooring Fixes....

Hardwood Flooring Surface ScratchIf you have a hardwood floor then you know how it can be when you get a surface scratch, dent or chip. I would say that every hardwood floor in everybody's house will have surface scratches. Maybe a dent or two when you dropped that can of corn on your floor. Or gouged your wood floor when you dragged something across it. Maybe even a chip out of the edge of one of your planks.

Here are some easy fixes for these situations

If you have surface scratches that only scratched into the urethane surface, there really isn't much you can do short of refinishing your floor. If the scratch went through the surface and into the wood than you can purchase a wood repair kit. The wood repair kit should contain at least a couple of stain sticks, wax filler crayons and a small bottle of urethane among other items. With a small surface scratch you can try the urethane and see if that will fill it satisfactorily. If not then a refinish will probably be the only way to fix these. Remember, every wood floor will get surface scratches and is normal. I wouldn't recommend a refinish until the top wear layer is showing considerable wear (but not worn into the stain. Try to refinish before the surface wear wears into the stain layer).

With a surface scratch that has penetrated the stain layer then a stain stick will fix the problem. Just apply the stain to the deep scratch. Make sure you use a stain stick color that comes as close as possible to the color of your existing floor. This should do the trick to hide the scratch. You can apply a thin layer of urethane to the area after it dries if you want.

With gouges, you should use the wax stick. Just rub the edge of the wax stick into the gouge. Work it back and forth until the go

uge is completely filled with the wax. Then rub the surface to smooth out the wax filler until it blends in with the surface height. Again, use the correct color of wax filler so as to blend in the best.

Hardwood Flooring RepairYou can also fill in chips that have occurred in the edges of the boards with the wax filler crayon. If you fill an edge chip, you will need to use the edge of a credit card (or like tool) to "form" the edges to match the rest of the individual hardwood board.

These methods will normally repair any unsightly surface issues that accrue over time in any hardwood flooring. Larger issues such as large gouges, large chips or cracked boards can be addressed.

If you have a prefinished hardwood floor than you can remove and replace individual boards. Even from the middle of the floor. A site finished product is much harder to repair. Once you replace a board with an unfinished piece of hardwood flooring then you must refinish it to match the existing floor which is very hard to make look good. In fact, most hardwood flooring refinishers will not do a repair like this because the risk of the customer being unhappy with the finished product is very high.

This is another advantage of having a prefinished hardwood flooring product installed in your home instead of a site finished hardwood product (along with the fact that a pre-finished hardwood floor has a UV cured wearlayer with aluminum oxide embedded in it which forms an extremely hard finish that you cannot achieve with a site finished hardwood flooring product).


These are the most common and easily administered fixes for hardwood flooring surface maintenance!

Dover Flooring Blog

July 24th, 2015

Carpet Cleaning and Maintenance Tips......

I would like to provide a few tips about carpet cleaning and care. These are general tips and apply to most carpet styles. Different carpet yarns need to be cleaned with differing cleaning solutions. Check out our carpet cleaning and maintenance page.

Carpet Cleaning Tips

1. Don't scrub the carpet to remove a stain. When you scrub a carpet you can unwind the carpet yarn. This will cause the carpet to look unnatural at the stained area and cause the carpet to mat quicker in the future since the integrity of the carpet yarn has been compromised. The twist level and subsequent heat set of the twist is what provides resiliency and wear ability so when you unwind the carpet tips your carpet will not wear or perform as it was designed to. So don't scrub the stain. Blot the stain.

Carpet Cleaning Steam Cleaning2. Don't let the stain sit. Some people figure that they will let the stain sit and dry so it will be easier to remove. Nope. The sooner you get the stain the better. The longer a stain sits the more it can seep into the padding. Have you ever cleaned a stain and then found that it came back the next day? That's because the stain that seeped into the padding is wicking up into the carpet again and so reappears. So get that stain as soon as you can.

3. Always test a new cleaning solution on an inconspicuous area to make sure it doesn't mess up your carpet. Different carpet yarns require different cleaning methods and cleaning products. For example: solution dyed nylon carpets can be cleaned with a solution of half water and half bleach. If you were to use this carpet cleaning solution on any other types of carpet yarn it would cause large white spots. So the correct cleaning solution is important.

4. Have your carpet professionally cleaned every 12 to 18 months. Most carpet mills require you to clean your carpet every 12 to 18 months to maintain the carpet warranty. Cleaning your carpet every 12 to 18 months will remove foreign particles that if not removed can actually abrade your carpet. Sand down the fibers if you will. So professional whole room carpet cleaning is a must. Also, the steam extraction method is what most carpet mills require. Dry cleaning doesn't maintain the carpet warranty. Plus steam extraction will actually perk up the carpet yarns. Yarns that were crushed down through normal wear can be revitalized with steam extraction (depending on the carpet yarn of course). 

Well, there you have it. The carpet cleaning basics. If you need more information on carpet cleaning or need a spot cleaning guide, click here.

Contact Us

Dover Floor Covering

White Lake, MI 48383

248-889-4253 Office

248-505-4648 Cell

Brands We Carry

  • Engineered Floors
  • Mohawk
  • Chelsea Plank Flooring
  • Armstrong
  • Horizon
  • Aladdin
  • Congoleum
  • and many more

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White Lake • Highland • Milford • Hartland • Wixom • New Hudson • Walled Lake • Northville • Plymouth • South Lyon • Salem • Novi • Commerce • Waterford • Keego Harbor • West Bloomfield • Bloomfield Hills • Clarkston • Commerce Township • Brighton • Howell • Auburn Hills • Lake Orion • Oxford • Davisburg • Fenton • Holly Oakland County • Livingston County


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Review #4

Wood Flooring Testimonial

Jeff Dean of Dover Floor Covering is a great professional floor person and has great installers too! We had him install beautiful Chelsea plank flooring in American Cherry 3", 4" and 5" wide random width patterns in our home on Vero Drive in Highland and he did our upstairs bedrooms and loft in carpeting too. In our condo in Fenton we have Mohawk's Eucalyptus in 5" wide planks with green natural renewable materials. We love this floor! Wears well and is a hand scraped style and looks like Cherry or Mahogany! Jeff is courteous and on time and does his best to get in and done with quality and savings for you! I have referred him to many clients as I am a realtor in the White Lake, Milford and Highland areas.

Cyndi Robinson
Real Estate One

Review #5

Pattterned Carpet Flooring Testimonial


Dear Jeff, just wanted to thank you again for the wonderful job on our wood flooring. Jeremy and the crew were exceptional. If your are in the area sometime would love for you to see the finished job (after all the moldings and casings were painted). We hope to replace our kitchen flooring next year, if we do, we will definitely call you. Thank you again.

Sam and Judy

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